Shipping Policy

This Shipping Policy explains how Leriez Place processes, packs and delivers orders across Nigeria and internationally. For returns after delivery, see our Return & Refund Policy.

1. Order processing

• Ready-made items are usually prepared within 1–3 business days after payment confirmation (excluding weekends and public holidays), subject to stock.
• Custom or specially ordered items follow the production timeline confirmed when you place the order. Shipping begins after the piece is completed and quality-checked.
• Orders placed after cut-off times may begin processing the next business day.

You will receive updates by email and/or WhatsApp where contact details are provided. Tracking information is shared when the carrier provides it.

2. Shipping destinations

We deliver:

• Within Nigeria — major cities and surrounding areas via trusted local couriers;
• Internationally — to selected countries. Availability, duties and timelines depend on destination and carrier capacity.

If we cannot ship to your location, we will notify you and arrange a refund or alternative before dispatch.

3. Delivery timelines (estimates)

Once an order has shipped, estimated transit times are typically:

• Nigeria (same city / nearby): 1–3 business days;
• Nigeria (other states): 2–5 business days;
• International: 5–14+ business days depending on destination, customs and carrier.

These are estimates, not guarantees. Delays can occur due to weather, courier backlog, customs inspection, incorrect addresses or force majeure events.

4. Shipping fees

Shipping costs are calculated at checkout based on destination, package size/weight and selected service. Promotional free-shipping offers (for example over a spend threshold) will be shown on the site when active and may exclude remote areas, custom orders or certain product types.

5. Address accuracy

You are responsible for providing a complete and accurate delivery address and reachable phone/WhatsApp number. Failed delivery attempts caused by incorrect details may incur re-delivery fees or return-to-sender costs.

6. Tracking & delivery

When tracking is available, use the link or code we send to follow your parcel. Please ensure someone can receive the package. Couriers may require ID or a signature for high-value items.

7. Customs, duties & taxes (international)

International orders may be subject to import duties, taxes or brokerage fees charged by your country. Unless we expressly state otherwise in writing, these charges are the customer’s responsibility and are not included in our product price or shipping fee.

8. Damaged, lost or delayed parcels

If your package arrives damaged or the contents appear incorrect, contact us within a reasonable time with your order number and clear photos of the outer packaging and product. We will investigate with the carrier and advise on replacement, refund or another resolution in line with our policies.

For lost parcels, we open a carrier investigation after the expected delivery window has passed. Resolution depends on the carrier’s findings.

9. Hair & beauty packaging

Wigs and hair pieces are packed to protect lace, fibres and shape in transit. Beauty liquids (such as lipgloss) are packed carefully; however, extreme heat or rough handling by carriers can affect cosmetics — please inspect on arrival.

10. Contact

Shipping questions: admin@leriezplace.com — include your order number and destination city/country.

Last updated: August 2026